Privacy Policy

Privacy Policy

Introduction

Welcome to https://undercarriage-inspection-repair.collision-talk.com! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy explains our practices regarding the collection, handling, and protection of information from users who access or utilize our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy practices, governed by their respective privacy policies.

Processing Activities

This Privacy Policy guides how we interact with users when:

  1. You sign up and use our applications as an authorized user.
  2. You visit any of our websites associated with this Privacy Statement.
  3. You receive communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data to enhance your experience and provide quality services. These include:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Data related to transactions, such as credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: Records of financial transactions, including bank account details (if provided).
  • Purchase Information: Details about products or services you buy from us, like order history and preferences.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP address, device ID, and location data.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback: Any comments, suggestions, or reviews you choose to share with us.
  • Social Media Information: Publicly available details from social media platforms if you connect them to your account.
  • Product Information: Preferences and interactions regarding our products, including ratings and feedback.

We collect this data through multiple channels: user input forms, interactions with our applications and services, tracking technologies (like cookies), and third-party providers who assist us in delivering services.

Cookies

We use cookies to enhance your experience on our website and improve our service offerings. Cookies are small text files stored on your device that serve various purposes:

  • Strictly Necessary: These ensure basic functionalities, such as enabling you to navigate through pages.
  • Preference: They remember user preferences, like language settings or display options.
  • Analytics: Used by analytics tools to track website usage and gather insights for improvement.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

The duration we keep your personal data depends on the purpose for its collection:

  • We retain data as long as necessary for the fulfillment of the purposes specified in this Privacy Policy or as required by law.
  • Once the retention period ends, or when these purposes are no longer applicable, we delete or anonymize the data securely.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Encryption: We use encryption for data at rest and in transit to protect against unauthorized access.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict data protection standards.

Children’s Privacy

We do not intentionally collect or seek to obtain personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us immediately, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data under certain circumstances.
  • Restriction: Limit our processing of your data in specific situations.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data protection rights.

To exercise these rights or file appeals/complaints, please contact our dedicated privacy team via email at [email protected] or by post to the address provided on our website.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified via our website, and a revised policy will be posted here.

Contact Information

For any questions regarding privacy, data-related inquiries, unsubscribe requests, or feedback, please reach out to us: